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DOI: https://doi.org/10.22263/2312-4156.2016.4.116

Shchastny A.T., Konevalova N.Y., Gorodetskaya I.V., Kabanova S.A., Kugach V.V., Valuy V.T., Serak E.A.
The employers’ evaluation of the quality of educational services provided by VSMU in the system of young specialists training for public health
Educational Establishment «Vitebsk State Order of Peoples’ Friendship Medical University», Vitebsk, Republic of Belarus

Vestnik VGMU. 2016;15(4):116-121.

Abstract.
The effective means to increase the quality of education is the elaboration and introduction into the educational process of the quality management system which is formed with the opinion of consumers – graduates and employers – taken into account. The conducted for this purpose monitoring allows to define more precisely the consumers’ requirements on the quality of the provided services, to confirm the confidence in their efficiency, to find the ways of educational medium improvement. The aim of this study was to evaluate the vocational training quality of the graduates of medical, stomatological and pharmaceutical faculties of Vitebsk State Medical University considering the opinion of personnel customers. 117 heads of public health institutions of all regions of the Republic of Belarus, 19 public health institutions of the stomatological type as well as 57 representatives of the republican unitary enterprises (RUE)  «Pharmacy» took part in this survey. It has been determined that the mean index of the satisfaction with the training quality of the graduates of Vitebsk State Order of Peoples’ Friendship Medical University in 2015 made up 96,8%. Practically all heads of public health institutions and republican unitary enterprises « Pharmacy», who participated in the survey, expressed their readiness for further cooperation with the university.
Key words: educational services, public health institutions,  monitoring, consurmers’ satisfaction.

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Information about authors:
Shchastny A.T. – Doctor of Medical Sciences, professor, rector of the Educational Establishment «Vitebsk State Order of Peoples’ Friendship Medical University»;
Konevalova N.Y. – Doctor of Biological Sciences, professor, pro-rector for academic affairs and international relations,  Educational Establishment «Vitebsk State Order of Peoples’ Friendship Medical University»;
Gorodetskaya I.V. – Doctor of Medical Sciences, professor, dean of the medical faculty, Educational Establishment «Vitebsk State Order of Peoples’ Friendship Medical University»;
Kabanova S.A. – Candidate of Medical Sciences, associate professor, dean of the stomatological faculty, Educational Establishment «Vitebsk State Order of Peoples’ Friendship Medical University»;
Kugach V.V. – Candidate of Pharmaceutical Sciences, associate professor, dean of the pharmaceutical faculty, Educational Establishment «Vitebsk State Order of Peoples’ Friendship Medical University»;
Valuy V.T. – Candidate of Medical Sciences, associate professor, head of Practical Work Department, Educational Establishment «Vitebsk State Order of Peoples’ Friendship Medical University»;
Serak E.A. – deputy dean of the pharmaceutical faculty, Educational Establishment «Vitebsk State Order of Peoples’ Friendship Medical University».

Correspondence address: Republic of Belarus, 210023, Vitebsk, 27 Frunze ave., Educational Establishment «Vitebsk State Order of Peoples’ Friendship Medical University», dean’s office of the medical faculty. E-mail: Этот адрес электронной почты защищён от спам-ботов. У вас должен быть включен JavaScript для просмотра. – Gorodetskaya Irina V.

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